You chose an independent for a reason. Don’t sleep-walk into a corporate service model
Still want an independent letting agent — just not a tiny one?
If you chose Cauldwell because you wanted a proper relationship, accountability and someone who actually picks up the phone, you’re not alone.
Orchards is independently owned, locally based, and built for landlords who want hands on service backed by serious infrastructure.
Why landlords move away from corporate agents
When an independent becomes part of a larger group, the experience can change:
your point of contact changes more often
decisions feel “process-led” rather than person-led
accountability can get blurry
repairs become a third-party merry-go-round
If that’s not what you signed up for, you’ve got options.
Orchards landlords can enjoy;
a local, independent agent you can actually reach
proactive property management (not reactive firefighting)
a maintenance solution that doesn’t drag on for weeks
an agent you can meet face-to-face, any time
a long-term relationship, not a churn model